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Email has become increasingly unreliable. Since our emails notifying you of your ticket updates may fail to be delivered, it is vital that you log back in to our Help Desk Center and check the status of your ticket(s) frequently for updates.
We will attempt to reply to your ticket(s) as quickly as possible, and all tickets are answered in the order received. We attempt to answer every ticket within 24-48 hours but in some situations it may take longer..
Happy To Help - Please Read This:
We are here to Help you, please try to find the answer to your question in the knowledge Base. If that doesn't work post your ticket to the related Product. If your product isn't listed please use the 'Site Not Listed' option.
You WILL receive a reply! As soon as you submit your ticket an automated response is sent immediately. Please check your spam folder if you don't receive our reply.